Returns & Exchange Policy

At CardyHut, we want you and your little ones to love our products as much as we do! If you’re not completely satisfied with your purchase, we’re here to help.

Returns

Eligibility: You can return any unused and undamaged product within 10 days of purchase.
Process: To initiate a return, please email us at info@cardyhut.com with your order number and reason for return. We’ll guide you through the process.
Refunds: Once we receive the returned product, we’ll inspect it and process a refund to your original payment method within 5-7 business days.
Return Shipping: Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.

Exchanges

If you’d like to exchange your item for a different one, please contact us within 30 days. As long as the item is unused and in its original packaging, we’ll happily exchange it for a product of equal value.

Damaged or Defective Items

If your CardyHut item arrives damaged or defective, please email us at [insert email] with photos of the product. We’ll send you a replacement free of charge.